The closer we get to January, the more the typical holiday greetings are mixed with “Happy New Year!” It is a good thing to wish people happiness. If you have a client who recently experienced a major loss, trauma, or death, though, the words can seem superficial or even impossible to attain.
When my husband died, I remember thinking I would learn to function again. I would raise our son, go to movies with friends, laugh and have a good time, but I would never be deeply down-to-my-toes happy again. That kind of happiness, I believed, died with John. I was wrong. I am indeed happy again, and living vibrantly. Yet I remember the pain, and the inability to imagine such a future.
When you extend greetings to your grieving clients, avoid “Happy New Year”. Instead of wishing them joy, cheer, or happiness, wish them peace and hope. For instance, you can either write in a card or say to them, “If I were in your shoes, I think I’d have a hard time imagining ever being joyful again. Perhaps that day will come. For now, though, wishing you a Happy New Year seems hollow. Instead, I wish you peace. I wish you healing. I wish you hope.”
You can combine that message with reassurance that you will continue supporting them as they walk through the coming year, so they do not have to worry about finances and can concentrate on the more important things. As we end 2011, we at Corgenius wish the same for you. We wish you peace. We wish you healing. We wish you hope. May it be a very good year indeed.